Transition period gets underway soon. P&WC customers and employees to begin reaping benefits in October
EBACE, GENEVA, SWITZERLAND--(Marketwire - May 4, 2010) - Pratt & Whitney Canada (P&WC) announced during the 10th annual European Business Aviation Convention and Exhibition (EBACE) in Geneva, Switzerland, that its customers will be able to enjoy world-class learning facilities and a strong technology-based training curriculum for the full range of P&WC engine products as early as October. The collaboration agreement P&WC signed with FlightSafety International was designed to enhance the customer training experience. Pratt & Whitney Canada is a United Technologies Corp. (NYSE:UTX) company.
"Pratt & Whitney Canada has a 40-year legacy of excellence in customer training," said Raffaele Virgili, Vice President, Customer Service, Pratt & Whitney Canada. "The global expansion of our training capabilities network is another way in which we are working to anticipate the needs of our global customer base and provide the best value in the industry. Through this agreement, we will be physically closer to customers and able to offer a stronger technology-based training curriculum, with greater frequency."
Pratt & Whitney Canada customers will also gain access to a greater volume and variety of online learning tools as a result of this collaboration agreement. FlightSafety International will use new and innovative technologies, such as the Learning Management System (LMS) and Learning Content Management System (LCMS), to maintain and update P&WC's courseware, which includes online and interactive training and all materials for technical courses.
FlightSafety International's technical training programs offer in-depth classroom and hands-on instruction designed to develop, expand and refine proficiency. The company's industry leading maintenance training courseware and curriculum meets worldwide regulatory requirements and provides technicians with highly effective training that supports their efforts to maintain aircraft and now engines to the highest standards.
Customer maintenance technicians will also benefit from FlightSafety International's use of full-scale systems trainers, major component cutaways, working models, maintenance task simulators and a large variety of test equipment used to demonstrate procedures and reinforce the information learned in the classroom.
About Pratt & Whitney Canada
Pratt & Whitney Canada, based in Longueuil, Quebec, is a world leader in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft and helicopters. The company also manufactures auxiliary power units and industrial gas turbines. United Technologies Corp., based in Hartford, Conn., United States, is a diversified company providing high technology products and services to the global aerospace and building industries.
Pratt & Whitney Canada goes the extra mile to keep its customers flying. It now counts more than 10,000 operators around the world, with new-generation engines, green technology, and unmatched support. Customers can rely on more than 30 company-owned and designated service facilities, a 24/7 Customer First Centre for expert and rapid assistance, and an extensive parts distribution network to deliver unmatched front-line service. Pratt & Whitney Canada's comprehensive service portfolio includes: field support representatives on all continents; mobile repair teams available around the clock; an extensive parts distribution network that grows every year; the largest pool of P&WC rental and exchange engines in the industry; an industry-leading Eagle Service Plan; a customized Fleet Management Program; and the most comprehensive warranty coverage in the industry.